Each customer is assigned an experienced, caring Registered Nurse Case Manager who specializes in your specific needs. RN Case Managers conduct patient and environmental assessments and coordinated care between all health care team members, including the physician. They monitor vital signs, administer medication, perform injections and IV infusions, change dressings, and much more. Their care enables you to remain in the comfort of your own home.

Physical Therapists facilitate rehabilitation from surgery, illness, or injury. Services include physical therapy, occupational therapy, and speech therapy.

Medical Social Workers connect patients with community resources, assess eligibility for various assistance programs, aid in long-term care planning, and provide counseling and crisis intervention.

Home Health Care Assistants and Personal Care Assistants help patients with the activities of daily living, including: bathing, dressing, light housekeeping, errands, and meal preparation. They can also provide respite services and rehabilitation exercise assistance.

These services are offered in coordination with the patient's family and private physician, case managers, discharge planners, and trust officers.

Why Do We Love Our Jobs and Our Clients?

Meet some of our Team Members and here what they have to say about working at Health Care Services of Northern New York, Inc.

"At Health Care Services of Northern New York, physical therapists have opportunity to use their expertise in treating a variety of illnesses and conditions.  We interact with the client in their home setting, where we can establish an optimum treatment plan. This enables us to meet client needs and establish pertinent goals.  We often meet the client’s family; their input assists us in developing treatment plans and goals.  It is extremely gratifying to watch our clients progress from being dependent in their homes to functioning independently."

Gail, Physical Therapist
HSNNY Team Member since 1994

"I have worked for Health Care Services of Northern New York for going on 17 years and have always found this job to be very satisfying. It is truly a rewarding experience time and time again to see a patient come home from the hospital in need of daily home health services to becoming completely independent again- all in their own home!"

Sheri, Director of Clinical Services
HSNNY Team Member since 1992

"I have been employed by Health Care Services of Northern New York for a little over a year. I experience true satisfaction going into a clients home and providing services to them.hile in their home as a guest, I am able to teach them and heal them, in the comfort of their own home. When we are done - we leave as a member of their family. I work with a team of health care providers; skilled nursing, physical therapy and home health aides- we all work towards one goal. That Goal is a better quality of life  for our clients."

Erica, RN Case Manager
HSNNY Team Member since 2007

"Working for Health Care Services of Northern New York as a PCA2 is the best decision I have made.  Before joining Health Care Services of Northern New York I worked for another home health care agency for 4 years.  At the other agency I found it difficult to meet all of my clients’ needs.   Health Care Services of Northern New York is different.  I love waking up every morning knowing I’m going to be giving my clients what they need--whether it’s having a conversation with them, seeing them laugh, providing for their personal needs, taking them for walks, providing home cooked meals, making their lives better and most importantly, giving them the love and support they deserve.  Seeing my clients improve and set goals for themselves each and every day is such a reward.  It’s always a pleasure to see family involved and helping out as much as possible.  There is always a tremendous amount of support from not only your co-workers, but also the staff in the office who will answer any concerns regarding your client’s needs and wants.  Health Care Services of Northern New York has an overall great atmosphere.  "

Tracy, Personal Care Assistant (PCA) 2
HSNNY Team Member since 2007